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    E-Commerce2024

    Maison Laurent

    Heritage craftsmanship, reimagined for commerce.

    Overview

    Maison Laurent, a heritage fragrance house with over 80 years of artisanal excellence, sought to scale their direct-to-consumer channel without diluting the exclusivity that defines their brand.

    Services Delivered

    • E-Commerce Strategy
    • UX Research
    • Composable Commerce
    • Conversion Optimization

    The Challenge

    The existing e-commerce stack suffered from poor mobile performance, fragmented inventory management, and a checkout flow that yielded a 78% cart abandonment rate. The brand narrative was lost in transactional friction.

    Our Solution

    We delivered a composable commerce architecture with immersive product storytelling, AI-driven personalization, and a streamlined checkout optimized for premium price points. Every pixel reinforces the maison's legacy.

    Measurable Impact

    44% reduction in cart abandonment

    2.8x increase in average order value

    91% mobile performance score

    27% lift in returning customer rate

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